Coast Path Businesses: Coronavirus Support Hub
UPDATED 02 June
During this period of uncertainty we want to do our bit to support our Business Members who have always shown such commitment to the South West Coast Path. We will be updating this Support Hub over the coming weeks with information and ideas from our Business Community on how to adapt to these unprecedented circumstances.
Your membership matters
We appreciate that this is an extremely difficult time for businesses like yours which rely so heavily on the visitor and tourism economy connected to the Path - particularly at this crucial time of year. As business members, you are extremely important to us and to the South West Coast Path. In recognition of your commitment, we will be doing as much as we possibly can to support you through these testing times by: signposting you to relevant information; enabling us to work together as a business community to support each other; and encouraging our South West Coast Path community of walkers and users to support you in whatever ways they can.
Is the Coastpath open?
Check our general Coronavirus information page which is being regularly updated with our position on walking/running on the Trail.
To avoid putting unnecessary stress on local services, we are urging holidaymakers, second homeowners and campers not to visit the South West during the outbreak. We will be doing all that we can to bring the South West Coast Path into people’s homes virtually at what is a challenging time for us all.
We'll be doing everything we can to encourage our walking community to support local business members however they can during these testing times, including postponing rather than cancelling existing bookings. If you are struggling with dealing with requests for refunds/cancellations, this statement from Visit Cornwall might help in explaining your situation to customers.
Financial Support Available
The government's most recent announcements regarding financial support for businesses in the retail, hospitality and leisure sectors includes business rate breaks and cash grants up to £50,000 for small businesses (see latest information on 'Bounce Back loans available from 4th May with payments within 24 hours); furloughing of employees; extensions to defer tax payments; breaks on national insurance contributions and support for the self-employed with trading profits up to £50,000 and help with statutory sick pay payments. These are constantly being updated so check the links on a regular basis.
Business Support Checker
Check which financial support you are eligible for https://www.gov.uk/business-coronavirus-support-finder
Re-opening of businesses in the hospitatlity sector
Latest government guidelines are that some pubs, hotels, bars and cafes can open from 4th July, although specific COVID safe guidelines for these sectors are not yet available. There are still no specific guidelines for campsites, holiday parks and self-catering properties. You can check whether your business can re-open at the link below.
COVID Safe guidelines: https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19
Other Sources of Information
Visit Cornwall have developed a comprehensive COVID-19 response page where you can find advice on dealing with the outbreak as a business.
Visit Dorset advice for businesses dealing with COVID-19.
Visit Britain also have a range of good information for the tourism industry.
FSB - the Federation of Small Business have a range of useful seminars and information
South West Business Council - have set up a taskforce for financial, legal and marketing advice.
Professional Association of Self-Caterers - download their latest newsletter and corrona advice for free
Clockwork Marketing - specialists for the tourism industry, free marketing tips for the trade during corona
South West Tourism Alliance - a list of all relevant sector information and guidance for COVID-19
BH&HPA - British Holiday and Home Parks Association
Latest Research Results
Consumer confidence in booking and taking holidays over the coming months is constantly changing Visit Britain has commissioned weekly research to analyse how the public are feeling and likely trends for the tourism industry. Check out the latest report here
Helping Each Other - Join our Forum
We now have a new South West Coast Path Business Community page for you to join. This is a private page where you can talk openly with other business members across the south west to share ideas, tell others how you are dealing with issues and concerns and discuss ways of working together to get more people visiting the region as part of our recovery from COVID19. We will also keep you up to date with all the work we're doing to protect and maintain the South West Coast Path, which is possible thanks to your membership fees.
Join our #WhenTheCoastIsClearcampaign
Now more than ever as peoples’ access to our beautiful coast and natural landscape is limited, visitors are yearning to get back to the Path as soon as possible. The Path is an amazing all year round resource, so for businesses like yours, sharing images, sounds and sights from your location is a great way to keep customers engaged ready for future bookings and for the Year of the Coast in 2021. We’ll be regularly posting these snapshots to our 50,000 social media followers. Share yours in the Coastpath Business Community Page or email [email protected].
Thank you for your continued support of the South West Coast Path. Please contact Sarah with any information or ideas you would like us to share with other business members or oru South West Coast Path community. Contact Sarah on [email protected] or call 01752 896237 (Mon - Thurs 1 pm).